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<title>Bob Serling&apos;s Blog</title>
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<copyright>Copyright 2006</copyright>
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<title>Insider Tip of the Week - 08/30/06</title>
<description><![CDATA[<p><strong>Small Business Marketing Tips<br />
 <br />
Bob Serling interviews John Jantsch</strong><br />
====================================<br />
 <br />
Today's issue features highlights from a 26-page interview <br />
I recently did with marketing expert, John Jantsch. John is <br />
a marketing coach, author and award-winning blogger. His <br />
Duct Tape Marketing blog was chosen as Forbes <br />
Magazine's favorite for small business, and was recently <br />
named the best small business marketing blog by the readers <br />
of Marketing Sherpa for the third consecutive year. So it's <br />
my pleasure to be able to bring you some of the valuable <br />
points that were covered in this important interview with <br />
John.</p>

<p><strong>A Critical Marketing Mistake</strong></p>

<p>Bob:  What are some of the biggest mistakes that you <br />
see small businesses and entrepreneurs making when it <br />
comes to their marketing?<br />
 <br />
John:  I would maybe categorize it into one big giant <br />
mistake that I see, and that's not having, or thinking, or <br />
taking any time to figure out a marketing strategy. In <br />
other words, what do you want the market, over time, <br />
to believe about your company? What do you want to <br />
be best known for?  What do you want your brand to <br />
stand for?<br />
 <br />
There is no unique value that they're offering.  It's just <br />
this message, then that message, then this message, and <br />
maybe they sell a little bit. In fact, that's probably the <br />
danger, because they actually have a little bit of success <br />
- but long term, marketing is boring. It takes consistency.  <br />
It doesn't have to be the flash of the week. Truly the <br />
people that win, in a lot of cases, stick a flag in the sand <br />
and say, "This is what we want to be known as", and <br />
they say it until they're tired of it.</p>

<p><strong>Effective Lead Generation</strong><br />
 <br />
Bob:  What do you find to be some of the more <br />
ffective lead-generation methods for small businesses?<br />
 <br />
John:  Well, I'm going to give you an answer that may <br />
not satisfy some of the listeners, because again I will <br />
go back and say that marketing is not hard, but it takes <br />
work. To me, a couple things are critical - starting with <br />
consistency. No matter what it is that you're doing, <br />
commit to doing it over and over and over again, for <br />
a year, minimum.<br />
 <br />
If you're going to do a direct-mail program, mail it out <br />
monthly, assuming we've targeted an ideal client list or <br />
prospect list. Don't just do it once and say, "Well, that <br />
didn't work", or, "Well, that was okay, but what can <br />
we do next month?"  There is momentum in consistency.<br />
 <br />
The second thing I would say from a principle <br />
standpoint is to think in terms of lead generation from <br />
multiple approaches - multiple pillars, as if you were <br />
thinking a foundation.  <br />
 <br />
People learn in different ways. They need to be <br />
exposed to your message multiple times, and so when <br />
I talk to people about lead generation, I always say, <br />
"We need to have an advertising strategy, a referral <br />
strategy and a PR strategy. Time willing, we're going <br />
to do all three of those as quickly as we can, at the <br />
same time."</p>

<p><strong>Marketing Effectively with Blogs</strong></p>

<p>Bob:  Now I want to move on to a topic that I know a<br />
lot of people are going to want to hear from you about, <br />
because you've won so much recognition for your own <br />
blog and you are a recognized expert in blogging. What <br />
advice do you have on successfully using blogs for <br />
marketing either products or services?<br />
 <br />
John:  The thing I would say is look at it as just another <br />
marketing tool. I know that when blogs really got hot <br />
for business, there was all this hype about how it's going <br />
to change the way you do marketing, and there were even <br />
people claiming you were instantly going to get rich if you <br />
had a blog.<br />
 <br />
And I would say just look at it with a strategic approach <br />
in mind. It is a great tool to facilitate content creation and <br />
distribution. It's a great tool to help educate. It's actually <br />
a great tool to help you in your search-engine optimization <br />
efforts. It's all just inherent in the way the software works <br />
and the way that the search engines view blogs.<br />
 <br />
But I would really tell people, don't look at it as being the <br />
silver bullet that's going to instantly transform your business.  <br />
Look at it as a way to pretty easily get some of the results <br />
or get some of the strategy of creating content and educating <br />
done.  <br />
 <br />
And having said that, I'm not trying to discourage anybody.  <br />
I would say you most definitely should have a blog, in my <br />
opinion, but don't look at it as the magic bullet.<br />
 <br />
Bob:  Let me dig a little deeper into this topic, because I <br />
know it as a topic that I get a lot of questions on from my <br />
clients, plus I have this opportunity to pick the brain of the <br />
leading expert on this, so I want to dig even deeper.   <br />
 <br />
One thing you mentioned is that a blog can help you get <br />
better search engine placement. Obviously we could talk <br />
about that for hours, but can you give a couple of critical <br />
points about that?<br />
 <br />
John:  It really is mostly inherent in the way the software is <br />
designed. Very quickly, blogs are content management <br />
systems that every entry creates a database entry, which <br />
is then pulled into a web page. So when you go to <br />
someone's blog, you see maybe eight or ten listings. Well, <br />
those are all pulled from a database. Nobody needs to <br />
know, really, how that works. I just had to set that up so <br />
that you understand a little bit of the software.<br />
 <br />
But what happens is every time you post an entry, if it's <br />
five words or its 500 words, a new web page is created, <br />
and that web page is optimized for search engines. Again, <br />
you can do this yourself, but the beauty is the software does <br />
it. So all of a sudden you have the ability to create, over <br />
time, a hundred, a hundred and fifty pages, all perfectly <br />
optimized, generally with an educational content, because <br />
people typically don't blog posts on "Buy our new product <br />
today." They typically talk about some aspect of the <br />
industry or some aspect of their product or service.<br />
 <br />
So all of those factors combine to make the search engines <br />
say, "Hey, this is something that we ought to pay attention <br />
to", and when a company has on their domain or on their <br />
website a blog, then the whole website benefits from that <br />
search engine paying attention to it.<br />
 <br />
Now, the other aspect that we could spend a lot of time on <br />
is that inherent in most blog software is this idea of an RSS <br />
feed, and all that really is a tool that lets the search engines <br />
know automatically when new content is posted, and then <br />
it distributes it automatically out to them, too.  <br />
 <br />
So there are a lot of things in the software itself that just by <br />
having a blog and posting about once a week, you would <br />
actually be better off than most websites are today.<br />
 <br />
Now, there's a lot more you can get out of it and should get <br />
out of it by maximizing it, but from the search-engine <br />
standpoint, that's a real big piece of the value.<br />
 <br />
Bob:  Right.  And just a point I want to clarify, if I <br />
understood what you said, you don't really need to <br />
understand the technical intricacies of an RSS feed if you <br />
use a blog, because it's built into the blog to automatically <br />
notify the search engines for you?  Is that correct?<br />
 <br />
John:  Absolutely.  There are hundreds of blog <br />
softwares out there, but certainly in the leading ten, 20, <br />
30 of them, it's automated. You really don't need to <br />
know how it works or why it works. Just know that it <br />
will work.<br />
 <br />
Bob:  That actually leads to my next question. There's <br />
kind of a raging debate going on in the marketing community, <br />
at least I've heard a lot, that there are kind of two camps in <br />
terms of blogging software. One prefers software called <br />
"Movable Type". Another prefers "Word Press".  <br />
 <br />
A lot of marketing experts are claiming that Word Press <br />
works more effectively with the search engines than <br />
Movable Type. Can you contribute your advice on that <br />
particular issue?<br />
 <br />
John:  I don't blog with either one of them, so take that <br />
with a grain of salt. What I have heard as well is that <br />
they're both capable of doing anything that you want them <br />
to do, or need them to do, or can do. I have heard that <br />
Word Press inherently, particularly for the person that <br />
doesn't know necessarily how to amplify the RSS feed or <br />
do some of the little under-the-hood tweaks, Word Press <br />
is I think a little more user friendly in that regard. <br />
 <br />
I do think that actually Movable Type is more powerful in <br />
some of the things it can do, but again, that's can do by <br />
the hands of somebody who really understands the <br />
programming aspect.<br />
 <br />
Bob:  So is there a specific software that you <br />
recommend?<br />
 <br />
John:  Well, I think, as you mentioned, Word Press <br />
that can be downloaded for free at wordpress.org <br />
is a great option.  <br />
 <br />
I personally like, and this is one of those things in <br />
the great software debate - you typically like the one <br />
you know how to use and you've gone through the <br />
learning curve. I personally like Type Pad. And part of <br />
my reason for that is it is very easy to use, so when I <br />
have people that I'm trying to get started that I know <br />
maybe aren't very technically savvy, I'll lead them to <br />
Type Pad. That's actually a hosted service that without <br />
downloading, customizing, doing anything, you can <br />
actually have a blog in five minutes.</p>

<p>***************************************</p>

<p>That's great advice and insight from John Jantsch. I<br />
hope you enjoyed and benefitted from this short <br />
excerpt from my interview with John.</p>

<p><strong>Special offer on John Jantsch's complete <br />
marketing course, "The Ultimate Small Business <br />
Marketing System"</strong></p>

<p>If you like what you've seen just in this small portion <br />
of the interview I did with John, you're going to love <br />
his complete marketing course. It covers everything <br />
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<p>And as a special bonus, when you purchase John's <br />
course, I'll give you a fr*ee copy of the complete <br />
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Business Marketing Success".<br />
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This interview is not available anywhere else. To<br />
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I'll send the bonus report in pdf format to you <br />
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your order:<br />
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<a href="http://www.ducttapemarketing.com/serling.php">http://www.ducttapemarketing.com/serling.php</a></p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_4.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_4.html</guid>
<category>Tip of the Week</category>
<pubDate>Tue, 29 Aug 2006 22:28:54 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 08/22/06</title>
<description><![CDATA[<p><strong>Are You Misreading Your Prospects?</p>

<p>by Bob Serling</strong></p>

<p>Zogby International has just released the results of a <br />
poll they conducted and it is both disheartening and <br />
shocking. And it holds a powerful lesson for marketers.</p>

<p>Here's a sampling of the results they discovered:</p>

<p>1. 75% of Americans can correctly identify two of<br />
    Snow White's seven dwarfs. Only 25% can name<br />
    two Supreme Court justices (and there are nine<br />
    of them, not just seven).</p>

<p>2. 57% could name the boy wizard of British author<br />
    J.K. Rowling's books - Harry Potter. Only 50%<br />
    could name the British Prime Minister - Tony<br />
    Blair.</p>

<p>3. 60% could name the fictional planet Superman<br />
    is from - Krypton. Just 37% knew that Mercury<br />
    is the closest planet to the son.</p>

<p>Wow! Are you as shocked as I am?</p>

<p>We could ponder why the average American (and<br />
people all over the world, by the way) seem to have<br />
little grasp - and even less interest - in the world <br />
around them for hours. But regardless of why this<br />
is occurring, if you don't take it into consideration<br />
in your marketing, your sales and profits will suffer.</p>

<p><strong>Suggestions for coping with this disturbing trend</strong></p>

<p>If you think this trend is short-lived, or occurs just<br />
among the younger generation, think again. I live<br />
in the 8th largest city in America - San Diego. In the<br />
10 years I've been here, the philharmonic orchestra<br />
has shut down twice due to lack of funds. Only a<br />
$50 million endowment from a local philanthropist<br />
keeps it open.</p>

<p>Regardless of age, education level, sex or race,<br />
people seem to be less interested in serious topics<br />
these days. If you try to fight that, you can seriously<br />
compromise the effectiveness of your marketing.</p>

<p>Here are a few things you can do to live with, and <br />
even capitalize on this trend:</p>

<p>    1. Keep your copy simple. Assume that your<br />
        prospect has a sixth-grade education. Many<br />
        do, and those that have a higher level of education<br />
        generally use language skills at about that<br />
        level (dude).</p>

<p>    2. Avoid too much technical jargon. As wired as<br />
        people are these days, the majority of their<br />
        "wired" efforts are dedicated to various forms of<br />
        entertainment. Don't assume this technically savvy<br />
        time we live in equates to a higher degree of<br />
        intelligence. Simple sentences, simple paragraphs,<br />
        simple words work best.</p>

<p>    3. Become a student of popular culture. Read the<br />
        comics. Read the sports page. Read the <br />
        entertainment section of your paper. These are<br />
        the areas where most people connect with each<br />
        other. You'll gain tremendous insight about society<br />
        in general, and the people who make up your<br />
        market in particular, by reading these sections that<br />
        reflect the true interests of so much of the<br />
        population.</p>

<p>    4. Don't make the mistake of skimping on copy. <br />
        Online or offline, in almost all cases, longer copy <br />
        still does a more effective selling job. Just because <br />
        people aren't interested in more serious topics <br />
        doesn't mean they're any less devoted to the topics <br />
        they do pay attention to. The more you write about <br />
        a person's self-interest, the better chance you have<br />
        of making the sale.</p>

<p>Now, if only I could remember the names of those<br />
other five dwarfs!</p>

<p>====================================</p>

<p>How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html">http://www.directmarketinginsider.com/9500copies.html</a> </p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_3.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_3.html</guid>
<category>Tip of the Week</category>
<pubDate>Fri, 25 Aug 2006 21:44:30 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 08/16/06</title>
<description><![CDATA[<p><strong>More Preaching to the Choir</strong><br />
                   <br />
by Bob Serling</p>

<p>I hate to say "I told you so", but...</p>

<p>In May, CNET's business network and MarketingSherpa<br />
conducted a survey to determine which types of marketing<br />
are most productive for businesses. So what do you think<br />
business executives listed as their Top 3 methods for<br />
successfully bringing in more sales?</p>

<p>Pay-per-click? Nope.</p>

<p>Natural search? Negative.</p>

<p>Ezine marketing. Wrong again, bucko.</p>

<p>Cheez, kinda makes an online marketer feel trivial and<br />
meaningless, doesn't it? But wait - it gets even worse<br />
for the online gurus. Because here are the results of this<br />
survey of sophisticated, technically inclined business <br />
executives. Drumroll please...</p>

<p><strong>The three big winners</strong></p>

<p>Here are the winners, in order of preference:</p>

<p>1. Word of mouth<br />
2. Conferences and trade shows<br />
3. Editorial in print magazines</p>

<p>Wow! This completely aligns with what I've been telling<br />
every marketer, business owner, or entrepreneur who <br />
will listen for the past 4 or 5 years. Just because <br />
technology is cool, just because all the so-called gurus<br />
are selling you a bill of goods about the next hot<br />
technological "magic bullet", doesn't mean it's true.</p>

<p>Look, I have nothing against technology and Internet<br />
marketing. I have a strong Internet presence and plan<br />
to maintain it. But I'd give my eye-teeth for a juicy<br />
article in Inc Magazine, while I warily evaluate almost<br />
every form of online marketing.</p>

<p>However, I still use many online marketing techniques<br />
that work for my business. But the operative phrase<br />
here is "that work". You see, I don't care whether an<br />
effective marketing technique is online, offline, or <br />
painted on the side of a barn. My only concern is <br />
that it's effective.</p>

<p>So I strongly caution you to get past looking at the<br />
economy of marketing online and focus instead on<br />
what's most profitable for your business - both<br />
online and offline.</p>

<p><strong>One last important point</strong></p>

<p>If you examine the Big 3 winners above, there's a <br />
common, but hidden, thread running through them. The <br />
hidden message is that most business executives don't<br />
trust any type of marketing very much.</p>

<p>They strongly prefer the recommendations of trusted<br />
friends and business associates, objective industry<br />
experts' opinions, and materials they can check out in<br />
a face-to-face situation.</p>

<p>Focus more of your marketing efforts on those areas<br />
and you'll easily command a greater share of your<br />
market.</p>

<p>====================================</p>

<p>How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html">http://www.directmarketinginsider.com/9500copies.html</a> </p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_2.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_2.html</guid>
<category>Tip of the Week</category>
<pubDate>Thu, 17 Aug 2006 08:51:11 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 08/09/06</title>
<description><![CDATA[<p>           <strong>The Question of a Lifetime</strong></p>

<p>                 by Bob Serling</p>

<p>Usually in this ezine, I give you answers about <br />
marketing topics that are critical to your business. But<br />
But today's issue is not about answers, it's about a<br />
question. And hopefully, by asking yourself this question,<br />
you'll come up with a powerful answer that will literally<br />
alter the course of your entire life. I know it did for me.<br />
So let's get right to it.</p>

<p><strong>The question of a lifetime</strong></p>

<p>Most of us question whether the career we're in is the<br />
right choice. There have been dozens of books written<br />
on the topic, most of which help you assess the skills<br />
you have and then shoehorn them into a career change.</p>

<p>The problem with this approach is that it lacks gusto!<br />
If you follow this logic, you'll simply end up with another<br />
career that you're sick of five years from now. </p>

<p>The way to avoid this and really create the career you <br />
want is to pull out all the stops by asking a truly life<br />
changing question. Ready for it? Here it comes...</p>

<p>Ask yourself:</p>

<p>"If I was to win the mega-lottery tomorrow, what <br />
would I do even if I didn't get paid for it?"</p>

<p>The answer you come up with is what you should <br />
really be focusing on if you're looking to change <br />
careers or add a second stream of income to your<br />
life.</p>

<p><strong>The question in action</strong></p>

<p>I asked myself The Question of a Lifetime just last week.<br />
Going into it, I thought I'd identify a powerful new <br />
product idea I could market to my customers. Was I<br />
ever in for a surprise!</p>

<p>Because I didn't censor my answer, even though I was<br />
predisposed to coming up with the product idea I just<br />
mentioned, my answer was altogether different than<br />
what I thought. By letting my mind simply answer the<br />
question without any censors or filters, the answer that<br />
immediately popped up was, "Invent more toys".</p>

<p>Look, I really love helping people market more effectively,<br />
and I don't plan to stop. But when I'm inventing toys,<br />
it doesn't seem like work. Hours can go by, yet it seems<br />
like minutes.</p>

<p>So I've committed to developing at least two new toys<br />
each year. And simply by answering this question, I've<br />
already kicked myself into gear. I have two appointments<br />
to present new toy ideas in the next 45 days. </p>

<p>Hey, what could be better than getting paid to do <br />
something you'd happily do for nothing?<br />
</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_1.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of_1.html</guid>
<category>Tip of the Week</category>
<pubDate>Fri, 11 Aug 2006 09:37:06 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 08/02/06</title>
<description><![CDATA[<p>    Leveraging the "deeper benefit"</p>

<p>               by Bob Serling</p>

<p>A rose is a rose and a benefit is a benefit, right? </p>

<p>Not quite. You see, not all benefits are created equal.<br />
For almost any market, there is a deeper seated benefit<br />
that means more to your customer than all other benefits.<br />
If you can identify precisely what that deeper benefit is, <br />
you'll be treated to the tune of your cash register <br />
(whether a real or virtual cash register) ringing <br />
continuously.</p>

<p><strong>The "deeper benefit" in action</strong></p>

<p>Here's a real life example of the deeper benefit in action.<br />
One of my target markets is consultants and trainers. <br />
Just about every consultant and trainer would like to <br />
add information products to their business as a way of <br />
bringing in passive income.<br />
 <br />
When I recently sent an email offering my "Information <br />
Products Master Course" to the consultants and trainers <br />
on my list, I could have used a subject line featuring a<br />
key benefit like:</p>

<p>  "How to make thousands with information products"</p>

<p>That's a pretty decent benefit. "How to make thousands". <br />
What consultant or trainer wouldn't want to do that? </p>

<p>But if you dig a bit deeper and discover what really <br />
motivates your prospect, you can find the "deeper <br />
benefit" that few prospects can resist responding to. In <br />
this case, by doing my research, I discovered what <br />
truly motivates consultants and trainers to want to add <br />
information products to their product/service mix. Then <br />
I used it to create a far more compelleing subject line:</p>

<p>  "The secret to working less & paying yourself more"</p>

<p>You see, the vast majority of consultants and trainers <br />
aren't making nearly as much money as they'd like to. <br />
There are tremendous peaks and valleys in service <br />
businesses. Sometimes they're turning away clients. <br />
Other times, they can barely keep their doors open <br />
for business.</p>

<p>So this subject line outperformed every other subject <br />
line I tested because it combines the pain they feel <br />
- working too much and not getting paid enough - with <br />
a promise of overcoming that pain and achieving an <br />
important goal, "paying yourself more". That's a tough <br />
combination to beat!</p>

<p><strong>How to uncover your "deeper benefit"</strong></p>

<p>There are many ways to uncover the "deeper benefit"<br />
that truly drives your prospects to action. One of the<br />
best is to ask yourself:</p>

<p>    "What keeps my prospect up at night? What is<br />
     so important to them, or so problematic, that<br />
     they lose sleep over it?"</p>

<p>Answer that question, use that answer to drive your<br />
copy, and you're practically guaranteed greater sales.</p>

<p>====================================</p>

<p>How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html">http://www.directmarketinginsider.com/9500copies.html</a></p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/08/insider_tip_of.html</guid>
<category>Tip of the Week</category>
<pubDate>Sat, 05 Aug 2006 09:50:08 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 07/26/06</title>
<description><![CDATA[<p>     <strong>A crash course in effective offline testing</strong></p>

<p>                by Bob Serling</p>

<p>It seems a lot more people are starting to heed my<br />
advice to include offline marketing in their overall<br />
marketing mix, particularly with the bizarre rules<br />
changes Google has implemented this week with<br />
Adwords. So let's take a look at a simple, extremely<br />
effective testing procedure you can use to ramp up<br />
the success of all your offline marketing.</p>

<p>Ready? Here we go...</p>

<p>A client called me last week in a panic, "The lead <br />
generation letter bombed," he wailed.</p>

<p>"Bombed how?" I asked. I've been through similar<br />
conversations with clients many times before, so I<br />
know better than to buy into their panic.</p>

<p>"I only got 24 responses and of those, just 4 want<br />
to set up an appointment. I was hoping to get at<br />
least 10 appointments," he replied.</p>

<p><strong>The key to all successful marketing is testing</strong></p>

<p>One of the most valuable features of direct marketing<br />
is the ability to test a variety of components to determine<br />
what works best. Then you kill the losers and run with<br />
the winners. But even though everyone knows they<br />
should be testing, most people just give it lip service.</p>

<p>"How many different lists did you test to get your 24<br />
responses?" I asked the client.</p>

<p>"Just the one. List rental costs are really high these days,"<br />
he answered.</p>

<p>"I know they are, but your costs are much higher if you<br />
test only one list and it fails. Then you've lost all your<br />
money. If you test at least three different lists and just<br />
one of them proves to be a winner, you'll generate<br />
at least a year's worth of business from it, won't you?"<br />
I asked.</p>

<p>"I'm sure that's true. I'm just always looking to save a<br />
buck, you know," he answered. "But I'm not really<br />
saving anything if I lose it all on one list."</p>

<p>Now he was starting to get the picture!</p>

<p><strong>How to conduct multiple tests with the same mailing</strong></p>

<p>"Now, let me ask you one more thing," I said. "Did you<br />
test two different versions of your copy?" </p>

<p>I have to admit, I could have predicted his answer.</p>

<p>"No, I was in a rush to get this thing in the mail and<br />
bringing in the business," he said.</p>

<p>Unfortunately, as I explained to him, he had missed<br />
an opportunity to actually test six different packages<br />
with just one mailing. </p>

<p>Here's how. First, you start with the three different<br />
lists. Second, you split-test by sending 50% of the<br />
people on each list one version of your copy, and<br />
the other 50% a second version.</p>

<p>By doing this, you're actually testing six different<br />
combinations. Your mailing costs are the same,<br />
except for the additional rental fees for the lists. <br />
But the difference in results are almost always<br />
substantial. </p>

<p>Plus, it gets even better. Once you've found the <br />
right list/copy combination, you can have your list <br />
broker profile the successful list (or lists) against other <br />
lists to find those that are the closest matches. </p>

<p>The likelihood of these profiled lists performing well<br />
is far greater than any other lists. Once you test these<br />
new lists, if they prove successful, you're ready to<br />
roll out in style!</p>

<p>====================================</p>

<p>How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html ">http://www.directmarketinginsider.com/9500copies.html </a><br />
</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_4.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_4.html</guid>
<category>Tip of the Week</category>
<pubDate>Wed, 26 Jul 2006 19:57:07 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the week - 07/19/06</title>
<description><![CDATA[<p>     <strong>What's smarter - online marketing, or...</strong></p>

<p>                  by Bob Serling</p>

<p>Last week, I did a limited attendance teleseminar for<br />
just 100 people on creating and marketing information<br />
products. One of the key points I make to people <br />
interested in creating information products applies to<br />
anyone in any type of business.</p>

<p>Let me give you a quick bit of background information.<br />
The vast majority of clients that I work with - I'd estimate<br />
at least 90% - tell me their main goal is to be a more <br />
effective online marketer. This is a critical mistake!</p>

<p>Don't get me wrong, I have a strong online presence<br />
myself. But the real goal of any business should be to<br />
become an "effective marketer", NOT an "effective<br />
online marketer".</p>

<p><strong>The great "Online Marketing" myth</strong></p>

<p>I don't know how this myth got started, but many people<br />
think they can have an "online marketing business". Let<br />
me clear this up for you once and for all - there is no<br />
such thing as an "online marketing business". Online<br />
marketing is merely one more form of media - just<br />
as direct mail, space advertising, radio and tv are forms<br />
of marketing media.</p>

<p>Let me ask you - would you ever say you want to have<br />
a "television marketing business"? Of course not. <br />
Companies who are savvy enough to make profitable<br />
use of tv also use many other forms of media.</p>

<p>And this brings me back to the original point. FORGET<br />
about being a successful online marketer. Focus instead<br />
on being an effective marketer in whatever media are<br />
most productive for your business.</p>

<p><strong>Two real life examples</strong></p>

<p>Here are a couple of excellent examples of what I<br />
mean. You may have seen some of my emails talking<br />
about how one of the people in my information products<br />
mentoring program sold more than 9,500 copies of<br />
his first information product right out of the gate.</p>

<p>How did he achieve this? By mailing a proposal to a<br />
Fortune 500 company suggesting they purchase his<br />
info product in bulk to provide to all their distributors.</p>

<p>He did not have a web site. Had he taken the time<br />
to build a web site, build an ezine list and online<br />
presence, it would have been a major distraction<br />
that would have prevented him from hitting this<br />
home run.</p>

<p>A second client, who already had an existing web<br />
site, used my advice to change the strategic purpose<br />
of his site. This resulted in an overnight increase in<br />
response of more than 300%. It made good sense<br />
to do this because he already had the infrastructure<br />
in place.</p>

<p>Bottom line, it's counterproductive to predetermine<br />
what marketing media to use. Only by understanding<br />
your market and the best ways to reach them, will<br />
you become the most effective, profitable marketer<br />
you can be.</p>

<p>====================================</p>

<p>How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html ">http://www.directmarketinginsider.com/9500copies.html </a></p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_3.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_3.html</guid>
<category>Tip of the Week</category>
<pubDate>Wed, 19 Jul 2006 08:43:10 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 07/12/06</title>
<description><![CDATA[<p>        <strong>The inside secret to developing <br />
          highly profitable products</strong><br />
           <br />
               by Bob Serling</p>

<p>Regardless of whether you want to develop highly<br />
profitable widgets, information products, new services,<br />
or software, I'm here to tell you something that will <br />
save you a lot of time, money, and heart ache...</p>

<p>    The majority of "experts" have it all wrong!</p>

<p>Just thumb through any course or attend any seminar<br />
for your market and you're likely to hear the same piece<br />
of advice - it sounds good, but it's actually deadly. I'm<br />
sure you've heard some version of:</p>

<p>    To develop the most effective products, ask your<br />
    customers what they want, then create it.</p>

<p>If you buy into this conventional wisdom, you're likely<br />
to be stuck with a major flop once you launch your<br />
shiny new product. You see, it's rare that customers <br />
really know what they want. If they did know, they'd<br />
have already bought it!</p>

<p><strong>Advanced product development made simple</strong></p>

<p>So how do you go about creating an uneven playing <br />
field when developing new products - a playing field <br />
that tilts a huge segment of the market to you and away <br />
from your competitors?</p>

<p>It's easy. Instead of listening to what people tell you they<br />
want... listen to what they're complaining about! That's<br />
where you'll really find out what people are dieing to get<br />
their hands on.</p>

<p>How do you do this? There are two easy ways.</p>

<p><strong>#1: Treat customer complaints like gold</strong></p>

<p>Are you annoyed when you receive an email or letter<br />
complaining about your product or service? Don't be.<br />
There's a powerful vein of gold ripe for the taking <br />
embedded in those complaints.</p>

<p>Keep track of all customer complaints and organize<br />
them in categories. Once you see specific themes <br />
popping up again and again, you have a golden <br />
opportunity for creating a new product (or service)<br />
or improving an existing product and bringing out<br />
an updated model.<br />
<strong><br />
#2: Customer reconnaissance</strong></p>

<p>Another way to find out what your customers are<br />
complaining about is to visit discussion lists for your<br />
market area. Yahoo groups has discussion lists for<br />
any area under the sun.</p>

<p>Join these groups and find out what rubs people wrong<br />
about your category of products. You'll find that people<br />
are more than happy to post their laundry lists of <br />
complaints in any given market. Here again, track <br />
these complaints by category - then seize on <br />
opportunities to create new products or improve your <br />
existing products.</p>

<p>Just by following these two simple suggestions, you can<br />
run circles around your competition when it comes to<br />
developing highly profitable new products.</p>

<p>====================================<br />
How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html ">http://www.directmarketinginsider.com/9500copies.html </a><br />
</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_2.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_2.html</guid>
<category>Tip of the Week</category>
<pubDate>Wed, 12 Jul 2006 22:26:40 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 07/06/06</title>
<description><![CDATA[<p> <strong>The most important book you've never heard of</strong><br />
              <br />
by Bob Serling</p>

<p>What is the most important book you've never heard<br />
of - a book that if you only knew about it could<br />
potentially make you wealthy?</p>

<p>It's the book that's hidden inside of you.</p>

<p>You see, based on over two decades of creating and<br />
selling information products, and helping thousands of<br />
people to successfully create their own highly profitable<br />
information products, I know that everyone has at least<br />
one blockbuster dwelling below the surface.</p>

<p>The problem is, most people don't believe this, or<br />
worse, believe it but don't know how to unearth their<br />
gem.</p>

<p>Let me give you a recent example of a "book inside<br />
you" I helped a client uncover to demonstrate precisely <br />
what I mean.</p>

<p><strong>Is creating your own info product rocket science?</strong></p>

<p>Creating your own highly profitable information product<br />
is actually quite easy. But it didn't seem easy to a recent<br />
client I worked with - a true rocket scientist who headed<br />
up the team to successfully put the Mars Rover on the<br />
Red Planet.</p>

<p>When he came to me, he wanted to create a book that<br />
would show people how to make a few hundred dollars,<br />
reasoning that it isn't really possible to make a million<br />
dollars as so many get-rich-quick books claim. I told<br />
him to forget it - that people want to dream big and<br />
wouldn't waste their money on this concept.</p>

<p>He was dejected and told me that was the only idea he<br />
had ever come up with for an information product. I<br />
then asked him about his hobbies and interests, as many<br />
people discover powerful topics in those areas. But<br />
he didn't have any real hobbies! </p>

<p>How could he, he reasoned, when his entire life had <br />
been consumed for the past 5 years heading up the <br />
project for the Mars Rover. "I'm just an engineer with<br />
a love of statistics, but nobody cares abour statistics<br />
other than scientists," he said.</p>

<p><strong>Follow the money</strong></p>

<p>"Really? I asked. If you were to think about online<br />
marketing, what areas require the highest use of data<br />
and statistics? Because that's where we'll find the <br />
real opportunities to make money."</p>

<p>"Tracking user activity on a web site and pay-per-click<br />
marketing, which is a statistical nightmare," he replied.</p>

<p>"Precisely! And since there are already many excellent<br />
tracking software packages, can you think of a way to<br />
use your background to help people get substantially<br />
better results with their pay-per-click marketing?"</p>

<p>"Of course, that would be child's play," he answered<br />
in typical rocket scientist fashion.</p>

<p>And that's how a powerful new information product<br />
was born. Simply by scratching a bit beneath the<br />
surface to find that monster product that's dwelling<br />
within you.</p>

<p>Now that you know what to do, your first step toward<br />
discovering your own best seller, is to begin "scratching".</p>

<p>It's easy to do. Just follow the steps I just showed you<br />
in this example. Examine your hobbies, work, special<br />
interests, and any skills you have. But the trick is to dig <br />
a bit deeper than you normally would, just like I did<br />
with the rocket scientist. That's where you'll find that <br />
hidden gem that could be worth a fortune.</p>

<p>====================================<br />
How did one of my students sell 9,500 copies of his<br />
information product with almost no prior experience?<br />
<a href="http://www.directmarketinginsider.com/9500copies.html">http://www.directmarketinginsider.com/9500copies.html</a></p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_1.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/07/tip_of_the_week_1.html</guid>
<category>Tip of the Week</category>
<pubDate>Thu, 06 Jul 2006 10:21:08 -0800</pubDate>
</item>
<item>
<title>Insider Tip of the Week - 06/27/06</title>
<description><![CDATA[<p>Do genetics affect successful headlines?</p>

<p>            by Bob Serling</p>

<p>Do genetics affect successful headlines?</p>

<p>Could it be that common traits passed down by our<br />
ancestors can make or break your marketing?</p>

<p>Consider these simple questions:</p>

<p>1. What is your favorite color?<br />
2. What time were you born?</p>

<p>The fact is, the way our brains are wired, there's<br />
no way you can ignore answering those questions. <br />
They trigger an immediate response whether you<br />
like it or not.</p>

<p>Why? Because our lives once depended on it.<br />
How do I start a fire to cook that mastadon? How<br />
do I keep the sabre-toothed tiger that's chasing the<br />
mastodon from making lunch of me first?</p>

<p>Our brains are wired to answer questions in order<br />
to extend the life of the species. But this same <br />
mechanism is automatically triggered whether the<br />
question posed to your brain is life-sustaining or<br />
something as simple as asking "What is your favorite<br />
color?"</p>

<p>That's why headlines like the classic "Which of <br />
These Mistakes do You Make in English" are<br />
impossible to resist. Your brain won't rest until<br />
it finds the answer. Conveniently, all you have to<br />
do is read the ad to get relief.</p>

<p>So if you want to increase the success of any<br />
ad, sales letter, or web page, try rewriting your<br />
headline as a question. You'll be surprised by<br />
how much this can increase your response.</p>

<p>====================================</p>

<p>What's the secret I used to write a sales letter that <br />
landed an agreement for a $25 million deal on the first <br />
try? It's my simple copywriting "cheat sheet" that lets <br />
anyone write high-profit copy quickly and easily. To <br />
get all the details on how my "cheat sheet" works, click <br />
here: <a href="http://directmarketinginsider.com/kcs.html">http://directmarketinginsider.com/kcs.html</a></p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/06/tip_of_the_week.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/06/tip_of_the_week.html</guid>
<category>Tip of the Week</category>
<pubDate>Tue, 27 Jun 2006 10:20:24 -0800</pubDate>
</item>
<item>
<title>Wow - it&apos;s been a long time</title>
<description><![CDATA[<p>It's certainly been a long time since I posted a new entry to this blog. Sorry - with both my information products training groups and my site crashing twice because of the new traffic generation techniques I devised, things have been a little hectic.</p>

<p>Let's talk quickly about traffic generation. It constantly amazes me that most people make the mistake of believing that traffic generation must center on online marketing techniques, since your web site is online. Bad move!</p>

<p>Some of the best traffic generation techniques are using offline methods to drive tons of traffic online to your site. I have clients who are using postcard mailings, space ads, and spot radio to generate huge, ongoing waves of traffic.</p>

<p>Now, in case you haven't seen the information on Traffic Jam Plus yet (this is the system that generated sooooooo much traffic it crashed my site twice in 10 hours), you can get a tour of the system at:</p>

<p>http://www.TrafficJamPlus.com</p>

<p>But whether or not you decide to check this out - I can't urge you strongly enough to begin exploring offline methods to drive tons of traffic online. It's the hottest tip I could give you on building your business.</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2006/02/wow_-_its_been.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2006/02/wow_-_its_been.html</guid>
<category>Direct Marketing</category>
<pubDate>Fri, 24 Feb 2006 18:59:13 -0800</pubDate>
</item>
<item>
<title>Why your web site is killing your business</title>
<description><![CDATA[<p>Have you ever heard that old saying, "The more things change, the more they stay the same?"</p>

<p>I've been experiencing that like mad lately! The longer I market on the Internet, the more I discover that some of the most fundamental concepts of direct marketing are what work best. The problem is, almost all of these core concepts have been abandoned in favor of hot new technologies that promise to deliver the moon, but really end up delivering very little.</p>

<p>For example, seven months ago, when I launched my web site www.DirectMarketingInsider.com, I decided to abandon the prevailing advice touted by all the online marketing gurus and return to direct marketing fundamentals. So I designed a very simple site built around one core ingredient (an ingredient that I'll share with you at a later date).</p>

<p>I didn't pay any attention to the search engines or any of the tags, keywords, or other gobbledeygook that's supposed to work online. And the results absolutely floored me. This particular site produced nearly as much profit in the first few months as all my other sites combined produced all last year.</p>

<p>I'm not going to reveal everything I did to make this site a success here. I couldn't possibly cover it all in such a short space anyway. But I will give you this advice: if you want to make your web site truly profitable, rather than a drain on your bank account, go back and study the direct marketing classics. Read John Caples, Claude Hopkins, and Victor Schwab to start. </p>

<p>Then apply proven direct marketing principles to your site, rather than the latest technological wizardry, and watch the difference in your sales and profits.</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2005/11/why_your_web_si.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2005/11/why_your_web_si.html</guid>
<category></category>
<pubDate>Tue, 01 Nov 2005 04:44:16 -0800</pubDate>
</item>
<item>
<title>Unsubscribes - a good or bad thing?</title>
<description><![CDATA[<p>Today I sent out a promotion for one of my products to my ezine list. Got a handful of unsubscribes within the first hour.</p>

<p>It happens every time.</p>

<p>Is this good or bad if you publish an ezine? You may be surprised to learn that I look at it as a very good thing. You see, anyone with any common sense knows that an ezine has to be paid for some way - either through advertising or selling products. So if someone is sooooo offended when they receive a promotion that they unsubscribe, they are really telling me they would never be a qualified customer anyway.</p>

<p>Bottom line, I'd rather have 5,000 qualified subscribers than 50,000 "tire kickers".</p>

<p>One interesting point, though. Let's say you're a cheapskate who never wants to pay a cent for anything and only wants whatever you can get for free. If you were truly a student of direct marketing, you'd do yourself a greater favor by remaining on the ezine list and studying the promotions - often that's where the best lessons are to be found!</p>

<p>Your opinion?</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2005/10/unsubscribes_-.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2005/10/unsubscribes_-.html</guid>
<category>Online Marketing</category>
<pubDate>Mon, 31 Oct 2005 07:33:24 -0800</pubDate>
</item>
<item>
<title>The most overlooked vehicle in marketing</title>
<description><![CDATA[<p>Want to produce exceptional results on a shoestring budget? Then you should be using postcards.</p>

<p>I'm shocked that more marketers don't use these power-packed little demons on a regular basis. Unless you're marketing to large businesses, almost nothing beats the return on investment that postcards deliver. Here are some ways you could be using postcards to make your business more profitable:</p>

<p>   1. Mail thank-you notes to your customers EVERY time they buy<br />
      something from you. No one does this. If you do, you'll build<br />
      tremendous loyalty and repeat sales.</p>

<p>   2. Use them to offer a free or low-cost report. Then convert these<br />
      new prospects to buyers. Hint: make your prospects call a toll<br />
      number (they pay for the call) to request your report. This <br />
      significantly increase the quality of your leads.</p>

<p>   3. Use postcards to draw traffic to your website. Offer them free<br />
      information - a report or white paper - but make them sign up to<br />
      get it. Yep, it will increase the quality of your leads and get <br />
      rid of the tire kickers.</p>

<p>If you aren't using postcards to promote your services, you should be. I've used them for years and they've never let me down.</p>

<p><br />
 <br />
</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2005/10/the_most_overlo.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2005/10/the_most_overlo.html</guid>
<category>Direct Marketing</category>
<pubDate>Mon, 10 Oct 2005 15:05:05 -0800</pubDate>
</item>
<item>
<title>Affiliate programs vs joint ventures</title>
<description><![CDATA[<p>A lot of people ask me why I don't have an affiliate program. Actually, I do, but just for one product and I really don't do anything to promote it.</p>

<p>The reason I put so little time into affiliate programs is that I much prefer to work with a small group of hand-picked joint venture partners for any product or service I'm offering. In my experience, both in my own business and consulting with many of the most profitable online marketers, affiliate programs produce very little real results. Only a small percentage of affiliates generate any significant volume of sales.</p>

<p>With joint ventures, you're dealing only with those partners you choose to do business with. This gives you two major advantages. The first advantage is that you pick your partners and know that you're investing your time in quality partners who will go the extra mile to sell your product.</p>

<p>The second advantage may be even more important. Joint ventures give you the ability to make sure that only the kind of people you want representing your product do so. If an affiliate is a whack job and gives their customers poor customer service or engages in questionable business practices, because they're selling your product, it could reflect poorly on you. And you'd never know it's happening.</p>

<p>For my money, give me 3 great joint venture partners instead of 300 mediocre affiliates.</p>

<p>What has your experience been with affiliates and joint ventures?</p>]]></description>
<link>http://www.directmarketinginsider.com/bob-serling-archives/2005/10/affiliate_progr.html</link>
<guid>http://www.directmarketinginsider.com/bob-serling-archives/2005/10/affiliate_progr.html</guid>
<category>Online Marketing</category>
<pubDate>Wed, 05 Oct 2005 08:02:42 -0800</pubDate>
</item>


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